Frequently Asked Questions

How can I make a purchase?

To place an order, simply choose your preferred style on the product page and click the "Add To Cart" button. Follow the provided steps to complete your order. You will receive notifications about the preparation and shipping progress of your order.

 

What are the shipping costs?

Shipping costs vary depending on the destination and the number of items you buy. You can calculate the precise shipping charges by adding items to your cart, proceeding to checkout, and entering your mailing address. The shipping cost will be automatically updated, and your total expenses will be displayed.

 

Where do you deliver?

We offer worldwide shipping.

 

Can I have my order delivered to multiple addresses?

Unfortunately, we do not provide shipping to multiple addresses for a single order. If you wish to have items delivered to multiple addresses, please place separate orders for each address.

 

Can I receive deliveries at PO boxes or military APO/FPO addresses?
Yes, we can deliver shipments to PO Boxes and Military APO/FPO addresses.

 

What should I do if I cannot pay with PayPal?

If you encounter any issues while attempting to make a payment with your debit or credit card, please consider the following suggestions:

  • Ensure that all provided information is correct, including the credit card number, expiration date, CVV code, and billing address.
  • Check your credit or debit account balance to ensure sufficient funds are available.
  • Confirm whether your card is authorized for online transactions or if the default online transaction limit is too low.
  • Try refreshing the page or logging out and then logging back in.
  • Instead of attempting to pay for the same order again, start a new order.
  • If your payment is still declined, contact your bank for further assistance.
  • Many credit card companies have security measures in place that automatically block international transactions or payments unless cardholders explicitly authorize such transactions.
  • Use your credit or debit card to make payment through PayPal. If you don't have a PayPal account, you can safely and easily use their services as a guest.
  • Consider using a different card for payment.
  • If you have a PayPal account, try making payment through PayPal.

 

What should I do if I cannot pay with PayPal?

If you are unable to pay with PayPal, please try the following:

  • Check with PayPal to see if your account has a transaction limit.
  • Note that PayPal requires the shipping address and billing address to be in the same country; otherwise, the payment will be declined.
  • If PayPal still does not work, attempt payment with a debit or credit card (Visa, MasterCard, Discover, and American Express).

 

How can I track the status of my order?
Once your item(s) have been shipped, you will receive a confirmation email containing a tracking number. To track the status of your order, visit the following link: https://www.17track.net/en

 

Will I be charged VAT taxes?

Upon reaching the final destination as determined by the local customs office, you may be required to pay export taxes, duties, and associated customs fees. It is your responsibility to cover these costs and taxes, and they will not be covered by us. Please be aware that any delays caused by the customs department in your region are beyond our control.

Depending on the destination country, your package may be subject to local customs or VAT charges. We recommend contacting your local customs office for detailed information about your country's customs policies.